Improving efficiency for better patient outcomes

Administration Management

Ardens empowers primary care organisations with administration management resources to streamline process, enhance efficiency, deliver high-quality data and support proactive activity planning.

THE CHALLENGE

The complexities of administration management

  • Managing the full range of administrative processes, including appointments, coding, data recording, medication, and patient records

  • Keeping staff up-to-date with the latest guidance, training, contractual requirements, and policy changes

  • Maintaining patient satisfaction by balancing demand and capacity while actively engaging patients in their care

  • Achieving positive health outcomes by ensuring patients receive timely and appropriate care at every stage


THE SOLUTION

Clinical decision & data analytics tools

Ardens Clinical

Ardens Clinical provides a comprehensive suite of standardised administrative and clinical decision support tools, based on best practice and regularly updated with national and local guidance. This includes messaging templates, LTC invitations, and patient status alerts.

Ardens Manager

Ardens Manager dashboards offer real-time insights into all aspects of primary care activity, including CQC compliance, conditions, appointments, procedures, and prescribing, with patient-level data and detailed demographic breakdowns.

Free training

All subscribers have access to free training, including regular webinars, our e-learning platform Ardens Academy, and customisable in-person or online training sessions tailored to your organisation's needs.

THE BENEFITS

Improve efficiency and consistency with Ardens

✓ Streamline processes to maximise staff efficiency and reduce the administrative burden

✓ Ensure consistent data recording for more accurate reporting and enhanced data analysis

✓ Boost patient satisfaction by providing high-quality, consistent care

THE EVIDENCE

Hear from our customers

Practice Manager

"All of the work you do to update searches and templates is so helpful!"

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Solutions

Demand & Capacity

Understand your data to balance immediate care and long-term health management, reducing bottlenecks, improving access and enhancing patient outcomes.

National Contracts

Manage contracts including QOF and NCD with templates that highlight required fields and dashboards to track and proactively manage your activity.

Long Term Conditions

Take a proactive approach to long-term conditions with templates to ensure patients get the right care and dashboards to monitor and plan activity.

CQC

Monitor CQC reports through Ardens to enhance compliance, improve quality of care and aim for an outstanding rating.

Local Contracts

Streamline contract management, from data entry to submissions and payments. Record consistent data with Ardens Clinical and understand progress with Ardens Manager.

Medicines Management

Proactively monitor medication reviews, dosage adjustments, and alerts on contraindications and interactions at GP Practice, PCN and ICB level.

Vaccination Programmes

Proactively manage your vaccination programmes with accurate data recording and analytics to monitor uptake and target your activity.

Referral Management

Localised referrals compatible with NHS e-Referrals and auto-populate with clinical record data. Access links to local pathways and guidelines during consultations.

Administration Management

Standardised resources to streamline administrative processes, enhance efficiency, deliver high-quality data and support proactive planning.

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