Demand and capacity
Demand and capacity
Demand and capacity
Primary care faces the constant challenge of balancing immediate patient care with long-term health management. Ardens Clinical and Ardens Manager aim to optimise management of demand and capacity, enabling you to shift your focus towards a proactive approach to population health whilst accurately understanding your capacity pressures.
Through using both platforms, you can reduce bottlenecks, improve access, manage healthcare costs and ultimately enhance patient outcomes.
THE CHALLENGE
Addressing poor management of demand and capacity
THE CHALLENGE
Addressing poor management of demand and capacity
THE CHALLENGE
Addressing poor management of demand and capacity
Poor management
✘ Patients don't get the healthcare they need
✘ Practices are overworked and under constant pressure
✘ PCN workforces are unproductive and inefficient
✘ ICBs can't manage local population health effectively
Good management
✔ Patients get the healthcare they need
✔ Practices provide high-quality care in a positive environment
✔ PCNs provide efficient care at scale that meets local needs
✔ ICBs deliver effective population health management
Reduce demand
Reduce demand
Reduce demand
Prevent
Monitor vaccination programmes and NHS Health Checks to prevent MMR, flu, COVID and cardiovascular disease. Use our dashboards to identify high-risk patients and proactively manage their health.
Prevent
Monitor vaccination programmes and NHS Health Checks to prevent MMR, flu, COVID and cardiovascular disease. Use our dashboards to identify high-risk patients and proactively manage their health.
Screen
Track cancer and other screening programmes to prevent late-stage cancer diagnoses and strokes, and offer appropriate interventions to significantly improve patient outcomes and reduce the demand for further treatments.
Screen
Track cancer and other screening programmes to prevent late-stage cancer diagnoses and strokes, and offer appropriate interventions to significantly improve patient outcomes and reduce the demand for further treatments.
Diagnose
Identify disease early through our clinical templates and case finder reports. Our tools incorporate patient history and other indicative activity to reduce diagnostic errors and ensure patients receive the treatments they need.
Diagnose
Identify disease early through our clinical templates and case finder reports. Our tools incorporate patient history and other indicative activity to reduce diagnostic errors and ensure patients receive the treatments they need.
Manage
Proactively manage disease and treatment safely and effectively through dashboards to monitor targets and alerts to highlight changes to medication.
Manage
Proactively manage disease and treatment safely and effectively through dashboards to monitor targets and alerts to highlight changes to medication.
Review
Make timely interventions and adjustments to care plans with our long-term condition recall management, reducing complications, comorbidities and side effects.
Review
Make timely interventions and adjustments to care plans with our long-term condition recall management, reducing complications, comorbidities and side effects.
Increase capacity
Increase capacity
Increase capacity
Self-care
Track use of online services including appointment bookings, prescription ordering and self-triage and understand trends so you can make best use of these options.
Self-care
Track use of online services including appointment bookings, prescription ordering and self-triage and understand trends so you can make best use of these options.
Workforce
Review full-time equivalent ratios and workforce activity to understand pressures and prioritise workloads.
Workforce
Review full-time equivalent ratios and workforce activity to understand pressures and prioritise workloads.
Appointments
Monitor past appointment activity and variation and future appointment trends including Did Not Attends, frequent attenders and appointment utilisation.
Appointments
Monitor past appointment activity and variation and future appointment trends including Did Not Attends, frequent attenders and appointment utilisation.
Prioritise
Use Ardens to identify and prioritise at-risk group to support continuity of care and timely intervention.
Prioritise
Use Ardens to identify and prioritise at-risk group to support continuity of care and timely intervention.
Finance
Understand performance through our national and local contract dashboards so you can prioritise work and maximise contractual income.
Finance
Understand performance through our national and local contract dashboards so you can prioritise work and maximise contractual income.