Support

We provide a range of support and training to help you maximise the benefits from Ardens and keep up-to-date with the latest features and resources.

Knowledge Base

The Ardens Knowledge Base is your central hub for support, training, and product updates, giving you quick and easy access to the information you need, whenever you need it. This includes:

Support articles for Ardens Clinical and Ardens Manager, with step-by-step guidance, how-to instructions, and troubleshooting support.
Upcoming webinars and recordings of previous sessions, covering a wide range of topics, roles, and workflows.
Ardens Academy e-learning courses, allowing you to build your knowledge and skills at your own pace.
Product changelog, helping you stay up to date with the latest fixes, enhancements, and new features.
Facebook communities for peer-to-peer support, knowledge sharing, and discussion with other Ardens users.
News and bulletins to keep you informed about announcements, new resources, and upcoming events.

Whether you're looking for answers to a quick question, exploring new functionality, or developing your expertise, the Knowledge Base provides the resources you need to get the most from Ardens.

Visit Knowledge Base

Training

Your Ardens subscription includes unlimited training delivered by our experienced Training Specialists. Sessions can cover all aspects of Ardens, including new features, best practice workflows, and ways to make the most of the system in your day-to-day work.

Training is tailored to your organisation's needs and can be delivered either online or in person. Whether you require introductory sessions for new starters, role-based training for specific teams, or solution-focused support to address particular challenges, our Training Team is here to help.

We work closely with you to understand your objectives and design a training programme that supports both local priorities and national initiatives, ensuring your team has the knowledge and confidence to get the greatest value from Ardens.

Book Training

Contact Support

Have a question about your Ardens resources? Search the Knowledge Base to find the answer. If you can’t find what you’re looking for, our Support team is here to help Monday to Friday, 8:30am–5:00pm.

Email: [email protected]
Phone: 01725 762 060

Email Support

Hear from our customers

"Some of the best training I have ever received. Now I understand how to use the system to my advantage, how to identify potential missed income and other handy tools and websites."
Administrator
"The training Ardens offers is like its own little university."
GP Practice
"I am so excited at what I can now do in Ardens Manager."
GP Practice
"The trainer was primed with appropriate information for my role, and the session was adapted to the specifics of my role. This was really a case of 'you don't know what you don't know' and I can see the session benefiting me in practice and supporting the practice aims on project work."
GP Practice
"The training was pitched just right for the group, from people who have been using EMIS for years down to someone who joined last month. We were amazed by the number of Ardens searches and templates that are available and will now be able to use them more effectively.’"
GP
"There is a lot of work for us to do but Ardens gives us an ease and security in this. In my 20 year career as a GP this is the single most helpful resource we have in our daily practice."
GP
"Some of the best training I have ever received. Now I understand how to use the system to my advantage, how to identify potential missed income and other handy tools and websites."
Administrator
"The training Ardens offers is like its own little university."
GP Practice
"I am so excited at what I can now do in Ardens Manager."
GP Practice
"The trainer was primed with appropriate information for my role, and the session was adapted to the specifics of my role. This was really a case of 'you don't know what you don't know' and I can see the session benefiting me in practice and supporting the practice aims on project work."
GP Practice
"The training was pitched just right for the group, from people who have been using EMIS for years down to someone who joined last month. We were amazed by the number of Ardens searches and templates that are available and will now be able to use them more effectively.’"
GP
"There is a lot of work for us to do but Ardens gives us an ease and security in this. In my 20 year career as a GP this is the single most helpful resource we have in our daily practice."
GP
"Some of the best training I have ever received. Now I understand how to use the system to my advantage, how to identify potential missed income and other handy tools and websites."
Administrator
"The training Ardens offers is like its own little university."
GP Practice
"I am so excited at what I can now do in Ardens Manager."
GP Practice
"The trainer was primed with appropriate information for my role, and the session was adapted to the specifics of my role. This was really a case of 'you don't know what you don't know' and I can see the session benefiting me in practice and supporting the practice aims on project work."
GP Practice
"The training was pitched just right for the group, from people who have been using EMIS for years down to someone who joined last month. We were amazed by the number of Ardens searches and templates that are available and will now be able to use them more effectively.’"
GP
"There is a lot of work for us to do but Ardens gives us an ease and security in this. In my 20 year career as a GP this is the single most helpful resource we have in our daily practice."
GP
"Some of the best training I have ever received. Now I understand how to use the system to my advantage, how to identify potential missed income and other handy tools and websites."
Administrator
"The training Ardens offers is like its own little university."
GP Practice
"I am so excited at what I can now do in Ardens Manager."
GP Practice
"The trainer was primed with appropriate information for my role, and the session was adapted to the specifics of my role. This was really a case of 'you don't know what you don't know' and I can see the session benefiting me in practice and supporting the practice aims on project work."
GP Practice
"The training was pitched just right for the group, from people who have been using EMIS for years down to someone who joined last month. We were amazed by the number of Ardens searches and templates that are available and will now be able to use them more effectively.’"
GP
"There is a lot of work for us to do but Ardens gives us an ease and security in this. In my 20 year career as a GP this is the single most helpful resource we have in our daily practice."
GP

"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network
"An absolute must for PCNs"
Ardens Manager is an absolute must for primary care networks
Primary Care Network

The Ardens Knowledge Base is your central hub for support, training, and product updates, giving you quick and easy access to the information you need, whenever you need it.

What’s included?

Support articles for Ardens Clinical and Ardens Manager, with step-by-step guidance, how-to instructions, and troubleshooting support.

Live and on-demand webinars, covering a wide range of topics, roles, and workflows, including access to previous webinar recordings.

Ardens Academy e-learning courses, allowing you to build your knowledge and skills at your own pace.

Product Changelog, helping you stay up to date with the latest fixes, enhancements, and new features across the Ardens platform.

Whether you're looking for answers to a quick question, exploring new functionality, or developing your expertise, the Knowledge Base provides the resources you need to get the most from Ardens.

Support

Knowledge Base

Training

Contact Support

Hear from our customers

"An absolute must for PCNs"

"An absolute must for PCNs"

"An absolute must for PCNs"

"An absolute must for PCNs"

"An absolute must for PCNs"

"An absolute must for PCNs"